1. Overview
Occult Wisdom, run by its founder, Mrs. Savita Kumari, is an online spiritual education business. This Shipping Policy explains how our courses, live classes, readings and digital products are delivered after you make a purchase.
It should be read together with our Terms & Conditions and Refund & Return Policy.
2. Digital Products & Online Courses
All our courses, live classes, recordings, notes, e-books and other learning materials are digital. They are delivered electronically, so no physical shipping is involved and no shipping or delivery charges apply.
You do not need to provide a delivery address to purchase our digital products.
3. How Access Is Delivered
After successful payment, access is provided electronically through the designated platform, subject to the actual purchase process:
- Recorded courses and digital products: access is usually given instantly on the course platform at course.occultwisdom.in, using the email address or phone number you used to purchase.
- Live courses: your enrolment is confirmed on the course platform, and class links, schedules and joining details are shared before the batch begins through the platform, email and/or WhatsApp.
- Student community: enrolled students can log in to the community at community.occultwisdom.in. Where applicable, invitations to WhatsApp or Facebook groups are shared after enrolment.
- Readings and consultations: the date, time and joining details (call, video or WhatsApp) are confirmed with you after booking.
4. Delivery Timelines
- Most digital access is given instantly after payment is confirmed.
- In some cases, such as manual verification of a payment, access may take up to 24 hours.
- Details for live classes are shared before the batch start date shown on the course page.
Delays may occasionally happen because of payment gateway, bank or platform issues outside our control. We will do our best to resolve them quickly.
5. Confirmation of Purchase
After a successful payment, you should receive a confirmation by email and/or on the course platform. Please keep this confirmation and your payment reference for your records. If you do not receive a confirmation, check your spam, promotions or updates folder first.
6. Problems With Access
If you have not received access within 24 hours of a successful payment, or you are having trouble logging in, please contact us with:
- Your full name, and the email address and phone number used for the purchase.
- The name of the course or product.
- Your payment reference or transaction ID, or a screenshot of the payment.
Email learntarotinhindi@gmail.com or message us on WhatsApp at +91 84520 23190. We aim to respond within 1 working day.
7. Incorrect Details
Access is linked to the email address and phone number you provide at checkout. Please make sure these are correct. If you entered wrong details, contact us and we will help update your access after verifying your payment.
8. International Students
Because our products are delivered online, students can access them from anywhere with a stable internet connection. Live class timings are shown in Indian Standard Time (IST) unless stated otherwise, so please check the time difference for your location. Your bank may apply currency conversion or international transaction charges.
9. Physical Products
We do not currently sell or ship physical products such as Tarot decks, books or printed materials.
If physical products are introduced in the future, this policy will be updated with shipping areas, timelines and charges. For physical products, shipping timelines and charges will be displayed at checkout.
10. Changes to This Policy
We may update this Shipping Policy from time to time. The latest version will always be available on this page, with the “Last updated” date shown at the top.
11. Contact Us
For any questions about delivery or access, please contact us:
- Business: Occult Wisdom
- Founder: Mrs. Savita Kumari
- Location: Kolkata, West Bengal, India
- Email: learntarotinhindi@gmail.com
- Phone / WhatsApp: +91 84520 23190