Privacy Policy | Occult Wisdom

Privacy Policy

How we collect, use, share and protect your information when you use our website, courses and student community.

Last updated: 30 September 2026

1. Introduction

This Privacy Policy explains how information about you is collected, used, shared and protected by Occult Wisdom, run by its founder, Mrs. Savita Kumari (“Occult Wisdom”, “we”, “our” or “us”).

It applies to information we collect when you use our website (occultwisdom.in), our course platform (course.occultwisdom.in), our student community (community.occultwisdom.in), any mobile application, live classes, WhatsApp and social media groups, and any other products or services we offer (together, the “Services”), or when you otherwise interact with us.

By using the Services, you agree to the collection and use of your information as described in this policy. If you do not agree, please do not use the Services.

We may update this policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Please review this policy whenever you use the Services to stay informed about how we handle your information.

2. Information You Provide to Us

We collect information you provide directly to us, for example when you:

  • Create an account or enrol in a course.
  • Complete your student profile.
  • Make a purchase or payment.
  • Attend live classes or submit assignments or practice readings.
  • Post in the student community or our WhatsApp or Facebook groups.
  • Share feedback, reviews or testimonials.
  • Contact us by phone, email, WhatsApp or social media.

The types of information we may collect include:

  • Identity and contact details: name, email address, phone number and city or country.
  • Account details: username, password (stored in encrypted form by the platform) and profile photo, if you add one.
  • Enrolment and purchase details: the courses you buy, the date and amount of payment, and your transaction reference.
  • Learning content: questions, assignments, comments and messages you share with us or in the community.
  • Communications: the content of messages you send us and our replies.

We do not ask for or store your full card, UPI PIN or net-banking details. Payments are handled by secure third-party payment providers (see “Sharing of Information”).

If you give us information about another person, for example when buying a course for someone else, please make sure you have their permission to do so.

3. Information We Collect Automatically

When you access or use the Services, we and our service providers may automatically collect certain information, including:

  • Log information: the type of browser you use, access times, pages viewed, your IP address and the page you visited before our website.
  • Device information: your device model, operating system, unique device identifiers and mobile network information.
  • Usage and learning activity: lessons viewed, course progress, videos watched, live class attendance and completion status, which help track your progress and issue certificates.
  • Approximate location: a general location, such as your city, derived from your IP address.
  • Cookies and similar technologies: see the “Cookies” section below.

4. Information We Collect From Other Sources

We may receive information about you from other sources and combine it with information we collect through the Services. For example:

  • Our payment partners may confirm whether a payment succeeded and share a transaction reference.
  • If you sign in using a third-party account (such as Google), we may receive basic profile details you have allowed that service to share.
  • Our course, community and communication platform providers may share information needed to give you access and support.

5. Use of Information

We use the information we collect to:

  • Provide, maintain and improve the Services, including course access, live classes and the student community.
  • Create and manage your account and verify your identity.
  • Process payments and send related information, such as confirmations, receipts and invoices.
  • Track your course progress and issue certificates of completion.
  • Send technical notices, class reminders, updates, security alerts and support messages.
  • Respond to your comments, questions and requests.
  • Share information about new courses, batches and events that may interest you (you can opt out at any time).
  • Monitor and analyse trends, usage and activities to improve our teaching and website.
  • Detect, investigate and prevent fraud, misuse, unauthorised sharing of course content and other harmful activity.
  • Comply with legal obligations and enforce our Terms & Conditions.

6. Sharing of Information

We do not sell or rent your personal information. We may share information about you only in the following ways:

  • Service providers: with vendors and platforms that help us run the Services, such as course hosting, community, video, email, messaging, website hosting and analytics providers. They may use your information only to perform services for us.
  • Payment providers: with payment gateways and banks to process your payments and refunds.
  • Other students: content you post in the student community or group chats, along with your name and profile photo, is visible to other members.
  • Legal reasons: if we believe disclosure is required by law, legal process or a government request, or is needed to protect the rights, property or safety of Occult Wisdom, our students or others.
  • Business changes: in connection with a merger, sale of assets, financing or transfer of all or part of our business, in which case your information will remain subject to this policy.
  • With your consent: in any other case where you have asked or agreed for us to share it, such as publishing your testimonial.
  • Aggregated information: we may share combined or de-identified information that cannot reasonably be used to identify you.

7. Cookies

We and our service providers use cookies and similar technologies. Cookies are small data files stored on your browser or device. They help us:

  • Keep you signed in and remember your preferences.
  • Understand how the Services are used so we can improve them.
  • Keep the Services secure.
  • Enable features from third parties, such as embedded videos.

Most browsers let you remove or block cookies through their settings. If you block cookies, some parts of the Services, such as signing in to the course platform, may not work properly.

8. Analytics and Advertising

We may use analytics services, such as Google Analytics, to understand how visitors use our website. These providers may use cookies and similar technologies to collect information about your use of the Services and other websites.

When we promote our courses through advertising platforms, such as Meta (Facebook and Instagram) or Google, these platforms may use cookies or pixels to measure the performance of our ads and show you relevant ads. You can manage ad preferences in your Google or Meta account settings, and through your browser or device settings.

9. Security

We take reasonable measures to help protect your information from loss, theft, misuse, unauthorised access, disclosure, alteration and destruction. Our course and community platforms use encrypted connections (HTTPS).

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your login details confidential. Please tell us immediately if you believe your account has been accessed without permission.

10. Data Retention

We keep your information for as long as your account is active or as needed to provide the Services, issue certificates, resolve disputes, comply with legal, tax and accounting obligations, and enforce our agreements. When information is no longer needed, we delete or anonymise it.

11. Transfer of Information

We are based in India. Some of our service providers may store or process information on servers located in other countries, where data protection laws may differ from those in India. Where this happens, we take reasonable steps to make sure your information remains protected in line with this policy.

12. Your Choices

  • Account information: you can update your profile details at any time by signing in to your account, or by contacting us.
  • Promotional messages: you can opt out of promotional emails by following the unsubscribe link in the email, and out of WhatsApp or SMS updates by replying “STOP” or telling us. We may still send you important messages about your account, purchases and classes.
  • Cookies: you can manage cookies through your browser settings, as described above.
  • Mobile notifications: if you use a mobile app, you can turn off push notifications in your device settings.
  • Closing your account: you may ask us to close your account by emailing learntarotinhindi@gmail.com. We may keep certain information where required by law or for legitimate business purposes.

13. Your Rights

Subject to applicable law, including India's Digital Personal Data Protection Act, 2023, you have the right to:

  • Ask for a summary of the personal information we hold about you and how it is used.
  • Ask us to correct, complete or update inaccurate information.
  • Ask us to erase your information when it is no longer needed.
  • Withdraw consent you have given us, without affecting processing done before withdrawal.
  • Raise a grievance with us about how your information is handled.

To exercise any of these rights, email learntarotinhindi@gmail.com. We may need to verify your identity before acting on your request.

14. Children's Privacy

The Services are intended for adults. We do not knowingly collect personal information from anyone under 18 years of age without verifiable consent from a parent or legal guardian. If you believe a child has given us information without such consent, please contact us and we will delete it.

16. Changes to This Policy

We may change this Privacy Policy from time to time. If we make changes, we will update the “Last updated” date on this page and, where the changes are significant, we may also notify you by email or through the Services. Continued use of the Services after changes take effect means you accept the updated policy.

17. Contact Us and Grievance Officer

If you have any questions, concerns or complaints about this Privacy Policy or how your information is handled, please contact us:

Grievance Officer

  • Name: Mrs. Savita Kumari
  • Email: learntarotinhindi@gmail.com
  • Response time: we aim to acknowledge complaints within 48 hours and to resolve them within 30 days, or sooner where required by applicable law.